Tru By Hilton Roanoke Hollins Hotel, Roanoke
About the Hotel
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Security
- Baggage storage
- Elevator
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
Sports & Fitness
- Fitness center
- Pool tables
Services
- Stores/Commercial services
Dining
- Snack bar
Business
- Business center
- Fax/Photocopying
Children
- Board games
Spa & Leisure
- Leisure/ TV room
Room features
- Air conditioning
- Ironing facilities
Room decor
- Curtains
Location
Reviews and Ratings
The hotel had very modern and nice-looking rooms, but lacked sufficient unpacking space for comfort, especially in a special needs room. The staff was super friendly, but there were instances of rudeness in handling payments. The location was convenient, though a bit further than expected from the main part of Roanoke. The dining experience offered incredible waffle boats with various syrups and a good selection of breakfast items. Overall, the value for money was decent considering the amenities provided.
Our stay at the hotel was a mix of positives and negatives. The rooms looked modern and nice but lacked enough storage space. Housekeeping services were slow in responding to our requests. The service was friendly and accommodating, but there could be improvements in customer service training. The location was convenient, close to Interstate 81 and Hollywood's Restaurant, but lacked clear directional signs. The dining experience was exceptional, offering a variety of delicious options, but the seating was limited. Overall, we found both highlights and areas that needed attention during our stay.
The hotel room was very modern and extremely clean, but it was quite small with no work space which was a downside for my business trip. The room was hot initially and took a while to cool down, especially being in a special needs room.